About Us

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Our Mission

“Our mission at Wagg’s is to create a cleaner and safer workplace for businesses throughout Ontario. As a locally owned family business, we are dedicated to building strong customer relationships and delivering quality products and services.”

Old images of Wagg's horse and buggy delivery and old truck

Our Team

Wagg’s has been in business over 119 years and our team carries on the tradition of great service that we have been known for. Each one of us is dedicated to providing our customers with an outstanding experience.

Our Management Team

Billy Wagg, is our President, he has over 15 years experience in the Textile Rental industry. He is responsible for Business Development, Sales Management, Strategic Planning, Plant Production and Customer Relations. Striving to always be #1, the ambition and hard work ethic shows motivation in the entrepreneur.

Wagg’s CEO, W. Kirby Wagg, has over 40 years experience in the Textile Rental industry. Currently taking on a new role in the real estate industry and working along with the 5th generation, the company is poised to continue our high levels of customer service stronger than ever.

Customer Service Coordinators

Bonnie Kilby, Kelly Deroy, Christine Wagg-Marwick and Madison Foster are our Customer Service Coordinator’s. They are responsible for invoicing and customer queries. Along with our CSR’s, they make sure all deliveries are on schedule and are right the first time. Maintaining exsiting and new accounts, they’re always available to our customers to provide great service.

Customer Service Representatives

Our Customer Service Reps (CSR’s) report to Billy and along with their dedication, our customers receive the best service in the industry. Kirk Newhall, Scott McDonnell, Glen Cook, Dan Grant, James Tillotson, Kory Beamish, Brian MacDonald, Patrick Greene and Kurtis Woodward are the best CSR’s in the industry that provide our customers with top-notch service! Each customer will deal directly with them on their scheduled delivery frequency.


If you are interested in a career at Wagg’s, please check our job postings or send us your resume.


Our culture encourages the values, traditions and principles upon which it was founded. And it is these principles that set us apart in the industry; experience, customer loyalty, together with a highly competitive product line.

At Wagg’s Our Future is Green!

Together, we are committed to reducing plastic and improving our packaging.
We will be delivering our products in reusable laundry bags. We estimate a savings of over 25,000 lbs. of plastic waste per year. Reduce plastic and save the environment!

Contact us today to experience the best service in the industry!